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What Are The Best High-End Virtual Receptionist Service

Published Aug 03, 24
6 min read


OHQ's records are enough proof of a cost that is payable unless they are shown to be incorrect. Client will certainly use its practical efforts to inform OHQ of any invoice dispute within fourteen (14) days of invoice of an invoice, complying with the procedure outlined in Section 15. If Customer disputes a billing, the billing needs to remain to be paid on time nonetheless OHQ will attribute or refund Consumer if it is later on sensibly determined by OHQ or pursuant to the disagreement resolution process detailed in Section 15 that the invoice was inaccurate and the Consumer is entitled to a credit rating or refund.

Such modifications might consist of, without limitation, changes for the Subscription Costs or Usage Charges for OHQ Paid Services, modifications to the use allowances consisted of in the Pricing Strategies, and discontinuation of Prices Plans. (a) Each such modification will work after practical advancement written notification is supplied to Consumer (for instance, by being posted to the OHQ Web Site), except that any kind of such alteration that influences a Selected Paid Solution will use to Customer beginning at the commencement of a Paid Service Term beginning no less than thirty (30) days from the date which OHQ gives notification of such modification to Customer in conformity with Section 16.8.

If Client does not terminate its use of any type of afflicted Selected Paid Solution prior to the reliable day of such revision, Customer will be considered to have consented to such alteration relative to such Selected Paid Service. (b) If a Rates Strategy selected by Customer is stopped, OHQ will give Customer with affordable development notification of no much less than thirty (30) days and Consumer will certainly be given the choice of selecting a new Rates Strategy from then-current rates strategies offered by OHQ.

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For evasion of doubt, this paragraph does not put on adjustments to the Price List, which are attended to in Section 7 (24 hour receptionist).1. Customer stands for that all info provided by Consumer and its callers to OHQ (consisting of, without restriction, all call information and info pertaining to Client's Bank card) is accurate, up-to-date and total at the time it is provided to OHQ

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Consumer should in any way times abide by all legislations, regulations, standards and codes appropriate in connection with its use of OHQ Offerings and the Client's supply of its product or services to its callers. Customer will not use any type of OHQ Offerings to participate in, or to motivate or aid others to take part in, any kind of unlawful or illegal tasks.

If a brand-new Paid Service Term starts earlier than 3 (3) days after such e-mail is sent, Consumer will incur the relevant Subscription Fee for the new Paid Service Term (the ""). The reliable date of such termination will be either (i) the Requested Discontinuation Date, or ought to Consumer not specify a Requested Discontinuation Date, (ii) the last day of the Last Paid Solution Term.

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Where Client terminates according to this Area 10.1(b): (i). The Membership Costs that have been pre-paid will be kept and the OHQ Offerings available to Customer until the last day of the Last Paid Solution Term (based on reinstatement costs under stipulation 10.3(e)) and the extra equilibrium of the Prepaid Usage Credit scores will be preserved by OHQ for future use by Client if Customer decides to re-instate or otherwise re-commence the OHQ Service pursuant to Section 10.3(e); or (ii).

(b) Adhering to discontinuation of any OHQ Solution, OHQ will certainly not be responsible by any means for responding to phone calls, taking or delivering messages, or carrying out any various other activities about such OHQ Solution. (c) Upon discontinuation of all OHQ Solutions, OHQ may terminate Customer's Account and Consumer's accessibility to the Account.

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(e) Adhering to termination of any kind of OHQ Services, OHQ will have no obligation to reinstate or otherwise recommence such OHQ Solutions. If OHQ elects (in its discretion) to renew or otherwise recommence a terminated OHQ Solutions, OHQ might require that Customer pay a reinstatement cost of $30 (to cover OHQ's affordable prices in refining the reinstatement) Info accumulated by OHQ from Consumer and its customers may be utilized, disclosed and shared by OHQ based on OHQ's privacy plan as available on the OHQ Web Site ("") and as might be modified periodically.

The Controller hereby selects the Cpu relative to handling activities carried out throughout the stipulation of assistant solutions. OHQ and Consumer recognize and agree that the Processor is subject to the complying with commitments: The Cpu will follow the relevant Data Security Rules and should: (a) only act upon the written guidelines of the Controller and make sure those acting under their authority do the very same; (b) make certain that people processing the data are subject to a task of self-confidence; (c) use its ideal endeavours to secure and shield all individual data from unauthorised or illegal processing, including (but not restricted to) accidental loss, devastation or damages; (d) make sure that all handling satisfies the demands of the GDPR and associated Data Protection Laws; (e) make certain that where a Sub-Processor is used, they: just engage a Sub-Processor with the previous consent of the Controller; notify the Controller of any designated changes worrying Sub-Processors; they apply a written agreement consisting of the very same information defense commitments as set out in these Terms; understand that any type of failing on the component of the Sub-processor to adhere to the Data Defense Rule, the Cpu remains completely reliant the Controller for the performance of the Sub-Processor's obligations; and help the Controller in supplying subject access and allowing information based on exercise their legal rights under the Data Protection Rules.

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The Controller shall perform sufficient and appropriate onboarding and due persistance look for all Cpus, with a complete evaluation of the mandatory Data Security Law demands. The Controller will verify that the Cpu has sufficient and documented processes for information breaches, data retention and information transfers in position. The Controller will obtain evidence from the Cpu regarding the: (a) confirmation and integrity of the staff members made use of by the Processor; (b) any kind of certificates, accreditations and policies as referred to in the onboarding process; (c) technological and functional procedures made use of in safeguarding the Personal Information; and (d) treatments in place for permitting information topics to exercise their civil liberties, including (however not restricted to), subject access requests, erasure & rectification procedures and constraint of processing procedures.